Shipping & Returns

Shipping

We ship worldwide — wherever you are, we've got you covered.

Shipping times and costs vary depending on your location and the product ordered. You'll see the available shipping options and estimated delivery times at checkout before you place your order.

As a general guide:

• UK — typically faster delivery windows
• Europe — varies by country, usually within a reasonable timeframe
• Rest of the World — delivery times vary by destination

Once your order is dispatched, you'll receive a confirmation with any available tracking information.

Our Quality Promise

Every single order is inspected before it leaves us. If an item doesn't meet our standards, it won't be sent — simple as that. We'd rather delay an order than send something we're not proud of.

Returns

Because of our pre-dispatch quality checks, the vast majority of orders arrive in perfect condition. However, we understand that sometimes things don't go to plan.

We accept returns in the following circumstances:

• The item arrived damaged or faulty
• You received the wrong item
• There is a genuine, valid reason for the return

We review all return requests on a case-by-case basis. If you believe you have a valid reason, please contact us and we'll do our best to make it right.

Please note: We do not accept returns for change of mind or buyer's remorse. We encourage you to review product details carefully before purchasing.

Contact Us

Have a question about your order? Get in touch via our Contact page and we'll get back to you as soon as possible.